I was completely in a rut; I knew what I had to do [to prepare for an upcoming move], but I had NO IDEA how to start or where! I called Nancy, and she gave me that ‘push’ I needed. She helped me with a step-by-step list that helped me get through the ‘junk’ I was holding onto (for no good reason!); I was overwhelmed with all the ‘things’ I had accumulated over time. I downsized a lot and still am! Nancy helped me by doing the furniture placement in my new apartment and left me with a list of things I can continue to do in the future.